If for any reason you are not satisfied with your purchase, you may return it for a refund of the purchase price you paid minus all shipping charges. Shipping and handling charges are not refundable. Returns should be shipped within 60 days of the original shipment with the receipt from your us.ecco.com purchase. Items must be unused and unworn in order to be accepted for a return and a refund.
We can only issue a refund to the credit, debit card or PayPal Account used for the purchase. We will contact you if we receive a return that has been damaged or worn and will return this item to you. All us.ecco.com returns must be sent back using your returns label that was included in your original shipment. If you do not have this, Click here for a return form. At this time, us.ecco.com can only accept returns purchased through our website. All purchases made through an ECCO retailer or an ECCO retail store should be returned to their original place of purchase.
See our return policy for more information.
Returns should be sent to:
ECCO Internet, Inc.
16 Delta Dr
Londonderry, NH 03053